These terms explain the rules for using the Hunarzai website and taking our courses. We’ve kept them as plain as we can. By creating an account or paying for a course, you agree to them.
In these terms, “Hunarzai”, “we” and “us” mean Hunarzai (SMC-Private) Limited, a company incorporated in Pakistan under the Companies Act, 2017 (SECP CUIN 0365425), whose registered office is at Balar Khel, P.O. and Village Marghuz, Swabi, Khyber Pakhtunkhwa, Pakistan. If you’re under 18, a parent or guardian must agree to these terms for you.
Your account
- Give us your real name and a working email. The name on your account is the name we print on your certificates.
- Keep your password to yourself. You’re responsible for what happens on your account.
- One account is for one person. Please don’t share your login or let others watch your course on your account.
- Paid courses can be watched on up to 2 devices at a time. You can swap a device in your account up to 2 times every 30 days.
- Questions and answers on a course are seen by everyone on that course. Keep them polite and on topic; teachers and our team can hide posts that aren’t.
- If you’re under 18, a parent or guardian needs to agree to these terms for you.
Paying for a course
- Prices are shown in Pakistani rupees (PKR) on each course page. The price you see at checkout is the price you pay us.
- Card payments are coming soon. When they open, they’ll be handled by Stripe: we never see or store your full card number, and your course unlocks as soon as the payment goes through.
- Hunarzai is now a registered company, Hunarzai (SMC-Private) Limited (SECP). Until the company's own bank account is open, bank transfers go to the personal account of our founder, Babar Azam, shown at checkout. JazzCash and Easypaisa are coming soon.
- For JazzCash, Easypaisa and bank transfers, you send the money to the account shown at checkout and upload your receipt. We check it against our account, usually within 24 hours, and unlock the course once it’s approved.
- We can refuse a receipt if the amount doesn’t match, we can’t find the payment, or it looks like it has been used before. We’ll always tell you why.
- Your bank or wallet provider may charge its own fees. Those are between you and them.
- How offers combine. A Hunarzai sale or Hunarzai coupon is taken off the launch price while it runs (or the lowest price of the course in the previous 30 days, if that’s lower). One offer from the teacher (their coupon or sale offer) and one from Hunarzai can combine, up to a total limit. Each course shows its own sale price, and checkout shows each discount. The waitlist offer doesn’t combine with other offers: you pay the lowest price you qualify for.
- Waitlist offer. If you joined our “tell me when courses open” list before courses opened, you get 40% off one paid course of your choice, taken off the launch price while the launch price is on (otherwise off the course’s full price). It works when you’re signed in to the account you joined with, or your account uses the same (confirmed) email address you gave us. It can be used once per person and once per waitlist entry, and ends 15 days after courses open. It doesn’t apply to school codes. If a discounted payment is rejected you can use the offer again; if it’s refunded, the offer is used up.
Refunds are covered in our refund policy.
Using the courses
- When you enrol, you get a personal licence to use that course for your own learning. You don’t own the course material.
- Please don’t download, record, copy, share or resell our videos, notes or live classes.
- Live class links are for enrolled students only. Please don’t pass them on.
- We may update a course to keep it current, for example by adding, replacing or reordering lessons.
- Live class times can sometimes change. If a class is moved or cancelled, we’ll tell you and offer another time or a recording where we can.
Certificates
When you finish a course (every lesson of a recorded or hybrid course, or a live course once you’re marked as finished after its last class), you can download a certificate of completion. It shows you completed the course with us. It isn’t a government-recognised qualification or degree. Anyone can check a certificate using the link printed on it.
Behaving well
In live classes, comments and messages, please be respectful to teachers and other students. We may suspend or close an account that:
- shares or sells our course content
- uses fake or someone else’s payment receipts
- harasses or abuses anyone
- tries to break, overload or get around the security of the website
If we close your account for one of these reasons, we won’t refund the courses on it.
What we can and can’t promise
We work hard to make our courses useful and the website reliable. But we can’t promise that a course will get you a job, a client or a particular income, and the website may sometimes be down for maintenance or because of problems outside our control. Nothing in these terms takes away rights you have under the law.
Help, reports and accounts on hold
- For any problem with a payment, a course or your account, open a help request. You can also use it to report copied content, scams or abuse.
- If we see fraud or abuse (for example fake receipts, sharing an account, reselling access, spam, or harassing other people), we can put your account on hold while we look into it. An account on hold can’t buy courses, post questions or reviews, or redeem codes. We can close accounts that break these terms.
- A lesson counts as started once you open it. Refund decisions use the lessons you’ve opened as well as the ones you’ve marked done.
Affiliate programme
If you join the affiliate programme, its rules on that page also apply. In particular, we don’t pay commission, and can cancel commission already earned, on sales where:
- you, another account of yours, or someone buying on your behalf made the purchase
- you are the course’s teacher, share a phone, device, payout account or CNIC with the teacher, or are promoting the course for the teacher
- your link was placed on Hunarzai’s own ads, pages, posts or comments, or in search ads for the Hunarzai name
- your link was opened without the person choosing to click it (for example hidden pages, pop-ups or automatic redirects)
We pay commission only to an account in the affiliate’s own name, after checking their CNIC. If commission we’ve already paid is cancelled, it comes off the next payment.
Changes to these terms
We may update these terms from time to time. If we make a big change, we’ll let you know by email or on the website before it applies.
The law that applies
These terms are governed by the laws of Pakistan. Any dispute will be handled by the courts of Pakistan.
Contact
Questions about these terms? Send us a message or email support@hunarzai.com.