Questions and answers

Courses are taught in Urdu, English and regional languages like Punjabi, Pashto and Sindhi. Each course page shows its language, and you can filter by language on the courses page. The website itself is in English.

Yes. Teachers can publish courses for school and college subjects, from Class 1 up to A Level, for Federal, Punjab, Sindh, KP, Balochistan, AJK and Cambridge boards, plus entry tests like MDCAT and ECAT. Browse by class and board.

Recorded courses are video lessons you watch whenever you like. Live courses are classes with your teacher at set times. Hybrid courses give you both: recorded lessons to learn on your own, plus live sessions for questions and help.

Yes. The whole site works on a phone, including the lessons, and you can switch between your phone and a laptop whenever you like. Your progress is saved to your account.

Yes. When you finish every lesson in a course, your certificate unlocks in My learning. Each certificate has its own link that an employer can open to check it’s real. It uses the name on your account, so make sure it’s spelt the way you want in your account.

Not always. Each course page shows its level (beginner, intermediate or all levels) and lists anything you need before you start under Before you start.

Right now you pay by bank transfer from any Pakistani bank or banking app. You send the money first, then upload your receipt at checkout, and the course unlocks once we've checked it. JazzCash, Easypaisa and card payments are coming soon.

Upload a screenshot or photo of your receipt at checkout (JPG, PNG or PDF, up to 4 MB). Add the transaction ID if you have it, as it helps us find your payment faster. We check it against our account, usually within 24 hours, and your course unlocks as soon as it’s approved. You’ll see the status in My learning.

The usual reasons are that the amount doesn't match the course fee, we can't find the payment in our account yet, or the receipt is cropped or unclear. You'll see the exact reason on your payment page, and you can send a new receipt from there. If you think we got it wrong, contact us with your payment reference (it starts with HZ-).

Yes. You can ask within 30 days of buying, as long as you’ve done no more than 30% of the course. Go to your purchases and tap “Ask for a refund”. The money goes back the way you paid. Full details are in our refund policy.

Yes. Anyone can set up a teacher profile and build a course in any language their students speak. Our team checks every course before it goes live. Start at Teach on Hunarzai and read the teacher terms.

Students pay Hunarzai. Teachers earn a share of every sale, which they can track in their dashboard, and we pay them by JazzCash, Easypaisa or bank transfer.

Use the Forgot password link on the log in page and we’ll email you a link to set a new one. If you signed up with Google, just use Continue with Google instead.

Go to your account and update your details. The name you save there is the name printed on your certificates.